
The Do’s and Don’ts of Helping Someone with a Substance Problem in California
Medically Reviewed by:

Dr. Marco M. Zahedi
Medical Director, Compassion Recovery Center

Dr. Michael Majeski
Licensed Psychologist (LP), Compassion Recovery Center
Table of Contents
Understanding Substance Abuse in California and How to Help
Substance abuse is a significant challenge affecting countless individuals and families across California. From the bustling cities to quieter suburban communities like those in Orange County, the impact of drug and alcohol addiction is profound. If you’re reading this, chances are you’re worried about someone you care about. You want to help, but you might not know how, or you might be afraid of doing or saying the wrong thing. That’s a completely natural feeling. Understanding the complexities of addiction and knowing the most effective ways to offer support can make a world of difference – not only for your loved one but for your own well-being too. This guide is designed to provide clear, compassionate advice on the do’s and don’ts of helping someone struggling with a substance problem, with a special focus on accessible treatment options like remote IOP programs that can be a lifeline for those seeking recovery while navigating daily life in California.
Navigating this path can be overwhelming, but you don’t have to do it alone. The journey to recovery is challenging, yet entirely possible with the right information, support systems, and professional guidance. At Compassion Recovery Center, we specialize in providing telehealth addiction treatment, making it easier for individuals throughout California, including Orange County, to access the help they need from the privacy and comfort of their own homes. We believe that informed, compassionate support from loved ones is a critical component of successful recovery.

Defining Substance Abuse and Its Impact
Before we delve into how to help, it’s important to have a basic understanding of what substance abuse is. Substance abuse, often referred to as substance use disorder (SUD), is a medical condition characterized by the compulsive use of drugs or alcohol despite harmful consequences. It’s not a moral failing or a lack of willpower; it’s a complex brain disorder that can affect anyone, regardless of age, gender, background, or socioeconomic status. Substances commonly abused include alcohol, opioids (like heroin and prescription painkillers), stimulants (such as cocaine and methamphetamine), sedatives, hallucinogens, and marijuana.
There isn’t one single cause for substance abuse. Instead, it’s usually a combination of factors that can increase a person’s risk. These can include:
- Genetic predisposition: A family history of addiction can make someone more vulnerable.
- Environmental factors: Exposure to substance use at home or among peers, a history of trauma or abuse, high levels of stress, and easy access to drugs or alcohol can play significant roles. –
- Mental health conditions: Many individuals with substance use disorders also struggle with co-occurring mental health issues like depression, anxiety, PTSD, or bipolar disorder. This is often referred to as a Dual Diagnosis Treatment, where substances might be used initially as a way to self-medicate difficult emotions or symptoms. You can learn more about Mental Health Treatment options that address these co-occurring disorders.
- Early use: Starting drug or alcohol use at a young age increases the likelihood of developing an addiction later in life.
The impact of substance abuse is far-reaching, extending beyond the individual struggling. Physically, long-term substance use can lead to severe health problems, including organ damage, infectious diseases, and neurological issues. Mentally and emotionally, it can exacerbate or trigger conditions like anxiety and depression, leading to a cycle that’s hard to break. Relationships with family and friends often become strained or broken due to broken trust, conflict, and the emotional toll of watching a loved one suffer. Work or school performance usually declines, leading to job loss or academic failure. Financial problems and legal issues are also common consequences that add immense stress to the individual and their family. For families, witnessing a loved one’s struggle with addiction can be heartbreaking, leading to feelings of helplessness, anger, guilt, and fear. It’s a situation that requires immense strength and support, not just for the person using substances, but for everyone involved. If you see these signs in someone you care about, it might be time to explore options like Drug Rehab Programs or Alcohol Rehab Programs. Reach out today for a confidential discussion about your concerns.
The Do’s of Helping Someone with a Substance Problem
When you realize a loved one is struggling with substance abuse, your first instinct is to help. However, knowing how to help effectively is key. Here are some important “do’s” to guide your actions and ensure your support is constructive and genuinely helpful.
Do: Educate Yourself About Substance Abuse and Addiction
One of the most powerful first steps you can take is to learn as much as you can about addiction. Understanding that addiction is a complex brain disease, not a choice or a moral failing, can fundamentally shift your perspective and approach. It can help you move from frustration or judgment to empathy and informed support. There are many reliable resources available, such as the National Institute on Drug Abuse (NIDA) and the Substance Abuse and Mental Health Services Administration (SAMHSA). Our own blog at Compassion Recovery Center also offers a wealth of information on various aspects of addiction and recovery, including Myths about addiction treatment that may be holding you back. The more you understand the science behind addiction, the better equipped you’ll be to support your loved one’s journey.
Do: Offer Support and Encouragement (Non-Judgmentally)
Your loved one needs to know they are not alone and that you care about them. Approach them with compassion and genuine concern. Use “I” statements to express how their substance use is affecting you and your relationship, rather than accusatory “you” statements. For example, instead of saying, “You’re always drunk, and you’re ruining everything,” try, “I’m worried about you because I’ve noticed you’ve been drinking more, and I’m concerned about your health.” Listen actively to what they have to say without interrupting or immediately offering solutions. Sometimes, just being heard can be a significant step. Reassure them that recovery is possible and that you’ll be there to support them in seeking help. Your unwavering, non-judgmental support can be a powerful motivator.
Do: Encourage Professional Help
While your support is vital, addiction is a medical condition that typically requires professional treatment. Gently but firmly encourage your loved one to seek help from qualified professionals. Explain that just like any other chronic illness, such as diabetes or heart disease, addiction needs specialized care. There are many effective treatment options available, and what works best can vary from person to person. At Compassion Recovery Center, we offer several levels of care through telehealth, making treatment highly accessible. This includes our Virtual IOP Program (Intensive Outpatient Program), which provides structured therapy and support while allowing individuals to live at home. We also provide information on Intensive Outpatient Program (IOP) structures in general. For those who may also be battling co-occurring mental health conditions, therapies like online CBT therapy (Cognitive Behavioral Therapy) can be extremely beneficial and are often integrated into our treatment plans. We encourage you to discuss these options; you can help them start your free assessment with us to explore what might be the best fit. Remember, your role is to encourage and support their decision to get help, not to force it, though in some cases, a professionally guided intervention may be necessary.
Do: Set Healthy Boundaries
This is one of the most crucial, and often most difficult, “do’s.” Setting healthy boundaries means establishing clear limits on what behaviors you will and will not tolerate, and what support you are willing and unwilling to provide. It’s not about punishment; it’s about protecting your own well-being and preventing your actions from inadvertently enabling their substance use. Examples of boundaries might include not giving them money that could be used for drugs or alcohol, not lying or making excuses for their behavior, not allowing substance use in your home, or not bailing them out of every difficult situation they create. Communicate these boundaries calmly and clearly. It’s important to understand that setting boundaries is an act of love – for yourself and for the person struggling, as it can help them face the natural consequences of their actions, which can be a motivator for change. You can find more guidance on setting boundaries to protect your sobriety (and this applies to family members too).
Do: Be Patient and Understanding
Recovery is a journey, not a destination, and it’s often a long and winding road with ups and downs. Relapse can be a part of the process for many individuals. While this can be disheartening, it doesn’t mean treatment has failed or that your loved one isn’t trying. Try to remain patient and understanding. Continue to offer your support and encouragement, reinforcing that you believe in their ability to achieve long-term recovery. Avoid expressing extreme frustration or giving up, as this can increase their feelings of shame and hopelessness. Remember that you are dealing with a chronic brain disorder, and compassion is key. This long-term perspective is vital for both your loved one and yourself. The path to recovery is built one step at a time, and your consistent, compassionate presence can be a steadying force.

The Don’ts of Helping Someone with a Substance Problem
Just as there are helpful actions you can take, there are also behaviors and approaches that can be counterproductive, or even harmful, when trying to support someone with a substance problem. Being aware of these “don’ts” can help you avoid common pitfalls and ensure your efforts are genuinely supportive of their recovery.
Don’t: Enable Their Behavior
Enabling is any action you take that protects your loved one from the consequences of their substance use, thereby making it easier for them to continue their behavior. It often comes from a place of love and a desire to protect them from pain, but in the long run, it hinders their motivation to change. Examples of enabling include:
- Giving them money you suspect will be used for drugs or alcohol.
- Making excuses for their absences from work or social commitments.
- Lying to cover up their substance use.
- Paying their bills or legal fees that result from their addiction without any requirement for them to seek help.
- Taking on their responsibilities.
- Ignoring the problem or pretending it’s not as bad as it is.
Don’t: Ignore the Problem or Hope It Will Go Away
Addiction is a progressive disease, meaning it tends to get worse over time if left untreated, not better. Ignoring the signs of substance abuse or hoping that your loved one will simply “grow out of it” or “snap out of it” is rarely effective. Denial can be strong, both for the person using substances and for their family members. It’s a coping mechanism to avoid facing a painful reality. However, the sooner the problem is acknowledged and addressed, the better the chances for a successful recovery. This doesn’t mean you need to have all the answers, but acknowledging the issue is the first step towards finding solutions. Open and honest communication, however difficult, is crucial. For tips on how to start these conversations, you might find our post on communicating with a loved one about their substance use helpful.
Don’t: Use Judgmental or Confrontational Language
When you’re feeling scared, frustrated, or angry, it can be easy to slip into judgmental, shaming, or blaming language. However, this approach is almost always counterproductive. Lecturing, moralizing, name-calling (e.g., “addict,” “junkie” in a derogatory way), or making threats can make your loved one feel ashamed, defensive, and attacked. This can cause them to withdraw further, shut down communication, and be less receptive to the idea of seeking help. Instead, as mentioned earlier, focus on expressing your concerns using “I” statements, focusing on specific behaviors and their impact, rather than attacking their character. The goal is to open a dialogue and express care, not to win an argument or make them feel worse about themselves. An empathetic and understanding tone will always be more effective.
Don’t: Try to Handle the Situation Alone; Seek Support
Dealing with a loved one’s addiction is an incredibly challenging and emotionally draining experience. It’s not something you should try to manage on your own. Addiction is a complex issue that often requires professional intervention and support, not just for the individual using substances but for the family as well. Trying to be the sole rescuer can lead to burnout, resentment, and can even enable the addiction if not handled carefully. Encourage your loved one to seek professional help, and equally importantly, seek support for yourself. This could be through family therapy, support groups like Al-Anon or Nar-Anon, or individual counseling. Professionals can provide guidance on how to approach your loved one, how to set effective boundaries, and how to cope with the emotional turmoil. In some situations, a professionally facilitated intervention might be considered; you can learn more about this in our Intervention 101 guide. Remember, Contact Us at Compassion Recovery Center to discuss how we can support not only your loved one but your entire family through this process.
Professional Help and Treatment Options in California
When a loved one is struggling with substance abuse, encouraging them to seek professional help is one of the most important steps you can take. Fortunately, there are many effective treatment options available, and advancements in technology have made quality care more accessible than ever, especially through telehealth addiction treatment. For residents in California, including those in Orange County, Compassion Recovery Center offers comprehensive virtual rehab programs designed to fit into real life.
Overview of Telehealth Addiction Treatment and Virtual Rehab California
Telehealth addiction treatment, also known as virtual rehab, utilizes technology like video conferencing, phone calls, and secure messaging to deliver therapy, counseling, and support services remotely. This model of care has rapidly grown and proven to be highly effective for treating substance use disorders. There are numerous benefits to choosing virtual rehab in California:
- Accessibility: Individuals in remote areas or those with mobility issues can access top-quality care without the need for travel. This is particularly beneficial in a large and diverse state like California.
- Convenience and Flexibility: Treatment can often be scheduled around work, school, or family commitments, making it easier for people to participate consistently. Our virtual IOP fits into a busy schedule, offering flexibility for parents and professionals.
- Privacy and Comfort: Receiving treatment from the comfort and privacy of one’s own home can reduce feelings of stigma and anxiety associated with attending an in-person facility.
- Continuity of Care: Telehealth makes it easier to maintain consistent contact with therapists and support groups, which is crucial for long-term recovery.
- Family Involvement: Virtual platforms can sometimes make it easier to involve family members in therapy sessions or educational programs, regardless of their location.
Compassion Recovery Center is at the forefront of providing these services, ensuring that high-quality remote drug rehab in Orange County and throughout California is a viable and effective option.
Services Offered by Compassion Recovery Center
We offer a range of evidence-based treatment services tailored to meet individual needs, all delivered through a secure telehealth platform:
- Remote IOP (Intensive Outpatient Program): Our Intensive Outpatient Program (IOP) provides a structured and supportive environment with several hours of therapy per week, including individual and group sessions. This is ideal for individuals who need more support than traditional outpatient therapy but don’t require 24/7 residential care. It’s a cornerstone of our Orange County IOP services, accessible from anywhere in California.
- Outpatient Detox: For individuals who can safely detox from certain substances in an outpatient setting, we provide medical monitoring and support via telehealth. This process is carefully supervised by medical professionals to ensure safety and comfort. Learn more about if you can you really detox at home with professional support.
- MAT Treatment Online: Medication-Assisted Treatment (MAT) combines FDA-approved medications (like Suboxone or Vivitrol, when appropriate and prescribed by our medical team) with counseling and behavioral therapies. MAT can be highly effective in reducing cravings and withdrawal symptoms, and we offer MAT treatment online under careful medical supervision.
- Dual Diagnosis Treatment: Many individuals with substance use disorders also have co-occurring mental health conditions. Our team is experienced in treating these complex cases, providing integrated care that addresses both addiction and mental health treatment needs simultaneously.
- Virtual Couples Counseling Rehab: Addiction profoundly impacts relationships. Our virtual couples counseling rehab helps partners navigate the challenges of recovery together, rebuild trust, and improve communication.
- Individual and Group Therapy: Core components of our programs include confidential individual therapy sessions with licensed therapists and supportive group therapy sessions where clients can connect with peers who understand their struggles. Techniques like online CBT therapy are often utilized.
Benefits of Choosing Remote Drug Rehab in Orange County with Compassion Recovery Center
For those specifically in Orange County, choosing Compassion Recovery Center for remote drug rehab offers distinct advantages:
- Local Understanding, Statewide Reach: While we serve all of California, our roots and understanding of the Orange County community allow us to provide culturally sensitive and relevant care.
- Unmatched Flexibility: Our telehealth model means that even with Orange County’s busy lifestyle, treatment can be integrated without major disruptions to work or family life.
- Access to Premier Care: Geographic limitations are removed, allowing Orange County residents to access our specialized programs and experienced clinicians from their homes.
- Personalized Treatment Plans: We don’t believe in a one-size-fits-all approach. Each client receives a customized treatment plan based on their unique history, needs, and recovery goals.
- Affordability and Insurance: We strive to make treatment accessible. You can easily Verify Insurance online to see if our programs are covered. Understanding California’s parity laws for insurance coverage can also be helpful.
Taking the step to explore professional help is courageous. We invite you to get help now and learn more about how our telehealth services can support your loved one’s journey to recovery.
Supporting Your Loved One Through Recovery
Once your loved one makes the courageous decision to enter treatment, your role in supporting them continues to be incredibly important. Recovery is an ongoing process, not a one-time event, and consistent, positive support can make a significant difference in their long-term success. This phase requires patience, understanding, and a commitment to fostering a recovery-conducive environment.
The Importance of Ongoing Support and Encouragement
The early stages of recovery can be particularly vulnerable. Your loved one may be grappling with new coping skills, facing difficult emotions without the crutch of substances, and working to rebuild their life. Ongoing encouragement from you can serve as a powerful reminder that they are not alone and that their efforts are valued. Acknowledge their progress, no matter how small it may seem. Celebrating milestones, such as a week, a month, or a year of sobriety, can be incredibly affirming. Our article on celebrating milestones why acknowledging your progress matters offers great ideas. Be a consistent, positive presence in their life, someone they can turn to for a listening ear without judgment. Your belief in their ability to maintain recovery can bolster their own self-efficacy.
How to Help Them Stay Committed to Their Treatment Plan
Adherence to a treatment plan, such as a Virtual IOP Program, is critical for building a strong foundation in recovery. You can support their commitment in several ways:
- Encourage Attendance: Gently encourage them to attend all their virtual therapy sessions, group meetings, and any other appointments related to their treatment. If they are participating in Compassion Recovery Center’s programs, these sessions are vital for their progress.
- Create a Supportive Home Environment: If you live with your loved one, try to create an environment that supports their recovery. This might involve removing alcohol or any triggering substances from the home (with their agreement and involvement). Respect their need for quiet and privacy during their virtual therapy sessions. For more tips, see our guide on what to pack and prepare for virtual rehab (setting yourself up at home).
- Understand Treatment Evolution: Be aware that their treatment plan might change over time as their needs evolve. Support these adjustments as recommended by their treatment team.
- Avoid Pressure, Offer Reminders: Don’t nag or pressure them, as this can be counterproductive. Instead, offer gentle reminders of their recovery goals and how their treatment plan helps them achieve those goals. Focus on the positive changes you see.
- Participate When Appropriate: If family therapy or educational sessions are part of their treatment (like our virtual couples counseling rehab), participate actively. This shows your commitment to their recovery and helps heal the family system.
Encouraging Participation in Support Groups and Therapy Sessions
Beyond the structured treatment program, ongoing participation in support groups like Alcoholics Anonymous (AA), Narcotics Anonymous (NA), SMART Recovery, or other peer support networks is often crucial for sustained recovery. Many of these groups now offer robust online meetings, making them highly accessible. These groups provide a sense of community, shared experience, and practical coping strategies from others who understand the journey. You can learn more about building a sober support network.
Similarly, continuing with individual therapy, even after completing an intensive program, can help your loved one navigate ongoing challenges, develop relapse prevention skills, and address any underlying issues like trauma or mental health concerns. Reinforce the value of these evidence-based therapies as tools for life. Your encouragement can help them see these activities not as a burden, but as essential components of a healthy, sober lifestyle. Supporting their engagement in these activities demonstrates your long-term commitment to their well-being.
Remember, your support should empower them, not enable or control them. The goal is to help them build their own internal motivation and responsibility for their recovery. If you have questions about how to best support your loved one during their treatment at Compassion Recovery Center, we encourage you to reach out today. Our team can provide guidance for families as well.
Taking Care of Yourself: The Importance of Self-Care
When you’re focused on helping a loved one struggling with substance abuse, it’s incredibly easy to neglect your own needs. However, supporting someone through addiction and recovery is an emotionally, mentally, and sometimes physically demanding role. Prioritizing your own self-care isn’t selfish; it’s essential. You cannot effectively support someone else if you are depleted, overwhelmed, or unwell. Your well-being directly impacts your ability to be a consistent and positive presence for your loved one.
The Critical Need for Self-Care
Loving someone with an addiction can lead to a range of intense emotions: fear, anger, frustration, guilt, sadness, and anxiety. You might experience chronic stress, sleep disturbances, and a feeling of walking on eggshells. This prolonged stress can take a toll on your physical and mental health, leading to burnout. Burnout can manifest as exhaustion, cynicism, and a reduced sense of effectiveness, making it even harder to cope with the situation. Recognizing that your well-being matters is the first step. As the saying goes, “You can’t pour from an empty cup.” By taking care of yourself, you’re not only preserving your own health but also modeling healthy coping mechanisms and ensuring you have the resilience to continue supporting your loved one in a constructive way. Our blog offers stress management tips that can also be adapted for family members.
Resources and Support for Family Members and Friends
You don’t have to go through this alone. There are numerous resources available specifically for family members and friends of individuals with addiction:
- Support Groups:
- Al-Anon/Alateen: These are fellowship groups for relatives and friends of alcoholics. They provide a supportive environment to share experiences, strength, and hope.
- Nar-Anon: Similar to Al-Anon, but specifically for those affected by a loved one’s drug addiction.
- CoDA (Co-Dependents Anonymous): This group can be helpful if you find yourself in patterns of enabling or overly focusing on your loved one’s needs at the expense of your own.
- You can also explore online support communities for families of addicted individuals for convenient access to peer support.
- Therapy and Counseling:
- Individual Therapy: Talking to a therapist can provide you with a safe space to process your emotions, develop coping strategies, and learn how to set healthy boundaries.
- Family Therapy: In some cases, family therapy (which can include our virtual couples counseling rehab if applicable) can be beneficial for improving communication, resolving conflicts, and healing the family system as a whole.
- Educational Resources: Continue to educate yourself about addiction and recovery from the family perspective. Understanding concepts like codependency and enabling can be empowering.
- Setting Boundaries as Self-Care: As discussed earlier, setting and maintaining healthy boundaries is a crucial act of self-care. It protects your emotional and mental space. Our article on setting boundaries with a loved one in recovery is a valuable resource.
- Practice Basic Self-Care Activities:
- Ensure you’re getting enough sleep.
- Eat nutritious meals.
- Engage in regular physical activity.
- Make time for hobbies and activities you enjoy.
- Practice mindfulness or meditation.
- Stay connected with supportive friends and family members who are not directly involved in the addiction crisis.
Remember, your journey is parallel to your loved one’s recovery journey. It’s okay to feel overwhelmed, and it’s essential to seek help when you need it. By prioritizing your own well-being, you’ll be better equipped to navigate the challenges ahead with strength and compassion. At Compassion Recovery Center, we understand the impact addiction has on the entire family, and we encourage family members to seek their own paths to healing and support. Please reach out today if you need guidance on resources available for families in Orange County and throughout California.
Your Path Forward: Hope and Professional Support
Navigating the complexities of a loved one’s substance abuse problem is undoubtedly one of life’s most challenging experiences. It’s a journey filled with uncertainty, fear, and often, a deep desire to make things right. As we’ve discussed, there are constructive ways to help (the “do’s”) and approaches that can inadvertently hinder progress (the “don’ts”).
To recap, remember to:
- Do educate yourself about addiction.
- Do offer non-judgmental support and encouragement.
- Do encourage professional help, like the accessible remote IOP and telehealth addiction treatment options available.
- Do set and maintain healthy boundaries.
- Do be patient and understanding, as recovery is a process.
- Don’t enable their substance use.
- Don’t ignore the problem or hope it will simply disappear.
- Don’t use judgmental, shaming, or confrontational language.
- Don’t try to handle this monumental challenge alone; seek support for yourself too.
Recovery from drug or alcohol addiction is absolutely possible. With the right combination of professional treatment, personal commitment, and unwavering support from loved ones, individuals can and do reclaim their lives. The availability of virtual rehab in California has opened new doors, making it easier than ever for people to access quality care, including specialized services like MAT treatment online and dual diagnosis treatment for co-occurring mental health conditions.
If you or someone you care about in Orange County, or anywhere in California, is struggling with substance abuse, please don’t wait to seek help. Compassion Recovery Center is dedicated to providing compassionate, effective, and accessible remote drug rehab in Orange County and beyond. Our team of experienced professionals is ready to guide your loved one through a personalized treatment plan, offering therapies like online CBT therapy and supportive counseling from the privacy and comfort of home. You can learn more about our programs, verify your insurance online, or start your free assessment today. The path to healing begins with a single step. Get help now – hope and help are available.
How can I help someone with addiction issues?
What are the signs that someone needs professional help for substance abuse?
What are the benefits of telehealth addiction treatment?
How do I set boundaries with someone struggling with addiction?
What should I avoid doing when trying to help someone with a substance problem?
Struggling to balance life while needing support? Get expert virtual care and start your recovery journey, anytime, anywhere.
We’re learning more each day.
Researchers and doctors are making exciting progress in understanding mental health and addiction—bringing hope to millions.
Your genes don’t define you.
Genetics can play a part, but they don’t decide your future. Mental health is shaped by many factors, and healing is always possible.
There's no one-size-fits-all.
The right treatment often includes a mix of therapy, medication, and compassionate care—tailored just for you.