When Your Coworker Struggles with Addiction: How to Support a Colleague

Last updated:

Medically Reviewed by:

Picture of Dr. Marco M. Zahedi

Dr. Marco M. Zahedi

Medical Director, Compassion Recovery Center

Picture of Dr. Michael Majeski

Dr. Michael Majeski

Licensed Psychologist (LP), Compassion Recovery Center

Table of Contents

Understanding Addiction in the Workplace

Navigating relationships within the workplace can be complex, and this complexity deepens considerably when you suspect a colleague is struggling with addiction. Addiction is a powerful force that can impact every area of a person’s life, including their professional life. It’s more common than many people realize, affecting individuals across all industries and at all levels. Witnessing a coworker struggle can bring about a mix of emotions – concern, frustration, confusion, and a desire to help, but uncertainty about how. This post aims to provide guidance on understanding addiction in the workplace, recognizing the signs, and offering support to a colleague in need. It’s crucial to approach this sensitive topic with compassion and understanding. Addiction is not a moral failing, but a chronic disease that requires professional treatment. Just as you would offer support to a coworker dealing with a serious illness or personal crisis, approaching addiction with empathy is key. Creating a supportive environment where individuals feel safe to seek help without fear of judgment or reprisal is beneficial for everyone. Finding accessible and effective treatment can be a hurdle for many people struggling with addiction, especially while trying to maintain their professional responsibilities. This is where modern solutions like telehealth and remote programs come into play. Compassion Recovery Center specializes in providing comprehensive remote drug and alcohol rehab services. Our approach is designed to offer flexible, confidential care that fits into your life, making it possible to get help while managing work and other commitments. We primarily serve the Orange County, California area through our virtual platforms, offering a vital resource for individuals and their families seeking help for substance abuse. Understanding the nature of addiction and its manifestations in a professional setting is the first step towards offering meaningful support to a colleague. This guide will walk you through identifying potential signs, approaching the situation thoughtfully, and highlighting the pathways to recovery that are available, including the accessible options offered by Compassion Recovery Center, your partner in remote drug rehab Orange County.

Understanding the Nature and Impact of Addiction

To effectively support a colleague, it’s essential to have a basic understanding of what addiction is. Addiction, or Substance Use Disorder (SUD), is a chronic, relapsing brain disease characterized by compulsive drug seeking and use, despite harmful consequences. It’s not simply a lack of willpower or a moral failing. Addiction changes the brain’s structure and function, affecting areas involved in reward, motivation, memory, and impulse control. This explains why individuals with addiction struggle to stop using substances on their own, even when they know it’s harming them and those around them. Addiction can manifest in various forms, including alcohol addiction, drug addiction (involving prescription drugs, opioids, stimulants, marijuana, etc.), and even behavioral addictions like gambling or, in some contexts, social media addiction, although substance use is the primary focus here. Each type of addiction has its own patterns, but the underlying compulsive behavior and negative consequences are shared characteristics. Within the workplace, addiction often presents itself through noticeable changes in behavior, performance, and even physical appearance. While the specific signs can vary depending on the substance and the individual, there are common indicators. Recognizing these signs is not about diagnosing your colleague, but about noticing patterns that suggest something is seriously wrong and that professional help might be needed. The impact of addiction on work performance can be profound. Someone struggling might exhibit:
  • Decreased productivity and difficulty concentrating
  • Increased absenteeism or tardiness, often with questionable excuses
  • Lower quality of work, mistakes, or missed deadlines
  • Difficulty remembering instructions or completing tasks
  • Changes in behavior – irritability, mood swings, withdrawal from colleagues
  • Poor judgment and decision-making
  • Increased conflicts with coworkers or supervisors
  • Financial problems that might spill over into workplace issues (e.g., borrowing money)
  • Neglect of personal hygiene or appearance
These issues don’t just affect the individual; they can negatively impact team dynamics, workflow, and overall workplace morale. Deadlines are missed, colleagues have to pick up the slack, trust erodes, and the work environment becomes strained. It’s a difficult situation for everyone involved, highlighting the urgent need for effective intervention and support systems. Understanding the multifaceted nature of addiction and its effects is the critical first step in knowing how to approach and potentially help a struggling coworker find the help they need, perhaps through flexible options like telehealth addiction treatment.

Recognizing the Signs of Addiction in the Workplace

Identifying whether a colleague is struggling with addiction can be challenging. Many of the potential signs can also be indicative of stress, burnout, personal problems, or other health issues. The key is often to look for patterns of behavior and changes over time, rather than focusing on isolated incidents. However, it’s important to reiterate: you are not a medical professional or a diagnostician. Your role, if you choose to engage, is one of concerned colleague, not an expert. Common signs of addiction in the workplace can include:
  • Changes in Performance: A noticeable decline in work quality, missing deadlines, making more errors, or failing to meet expectations consistently. This is often one of the most visible indicators in a professional setting.
  • Absenteeism and Punctuality: Frequent unexpected absences, arriving late consistently, leaving early, or taking unusually long breaks. These absences may be accompanied by vague or inconsistent explanations.
  • Behavioral Changes: Increased irritability, defensiveness when questioned, mood swings, withdrawal from social interaction with colleagues, unexplained secrecy, or increased anxiety or nervousness. Conversely, some substances might lead to unusual talkativeness or grandiosity.
  • Physical Changes: Changes in appearance or hygiene, tremors, unsteady gait, slurred speech, bloodshot eyes, dilated or constricted pupils (depending on substance), unexplained weight loss or gain, or smelling of alcohol or drugs (attempted to be masked).
  • Financial Issues: Requesting advances on salary, borrowing money from colleagues, or discussions about financial difficulties that seem excessive.
  • Difficulty with Focus and Memory: Seeming distracted, having trouble remembering conversations or instructions, or poor concentration during meetings or tasks.
  • Unusual Accidents or Injuries: More frequent minor accidents at work or appearing to be physically unsteady.
Differentiating between stress/burnout and addiction requires careful observation and context. Stress might lead to fatigue, irritability, and decreased performance, but typically these symptoms fluctuate and might improve with rest or resolving the stressor. Addiction-related signs tend to be more persistent, escalating, and involve specific behavioral patterns linked to substance use or withdrawal. Someone experiencing burnout might be overwhelmed; someone with addiction might be preoccupied with obtaining or using substances. Early recognition is crucial for several reasons. For the individual, it means getting help sooner, which significantly improves the chances of successful, long-term recovery. It can prevent the progression of the disease and potentially save their job and relationships. For the workplace, addressing the issue early can mitigate negative impacts on productivity, safety, and morale. However, recognizing signs is just the beginning. Approaching the situation requires sensitivity, awareness of boundaries, and knowledge of available resources. It’s vital not to enable the behavior or cover for a colleague’s performance issues, as this can inadvertently perpetuate the problem. Instead, the goal is to guide them toward acknowledging their struggle and seeking professional help for substance abuse. This often involves leveraging workplace resources like EAPs or suggesting confidential, flexible treatment options like telehealth addiction treatment offered by centers like Compassion Recovery Center, particularly beneficial for those in Orange County, California who need discreet support.

Approaching a Colleague About Your Concerns

This is arguably the most delicate step. Approaching a colleague about suspected addiction is fraught with potential pitfalls and requires careful consideration. Your primary goal should be to express concern for their well-being and, if appropriate, suggest the possibility of seeking help, while respecting their privacy and avoiding confrontational or accusatory language. Before you approach them, consider the following:
  • Your Relationship: How close are you to this colleague? Are you friends outside of work, or is your relationship purely professional? The nature of your relationship will influence how the conversation is received. A close friend might be able to have a more personal conversation than a casual acquaintance.
  • Your Role: Are you a peer, a manager, or someone in HR? Your role dictates the appropriate boundaries and resources you can offer. Managers might need to focus on job performance issues, while peers can express personal concern. If you are a manager, consult with HR first.
  • Workplace Policy: Are you aware of your company’s policies regarding substance abuse and employee assistance programs (EAPs)? Knowing the formal procedures can guide your actions.
  • Your Safety: In rare cases, confronting someone about substance abuse could be unsafe. Assess the situation and prioritize your safety.
When initiating the conversation, choose a private time and location, away from the general office environment. Ensure you won’t be interrupted. Here are some best practices: – Start with Concern, Not Accusation: Frame the conversation around your observations and your genuine concern for their well-being. Use “I” statements. Instead of saying, “You’re always late because you’re drinking,” say, “I’ve noticed you’ve been arriving late frequently, and I’m concerned about how things are going for you.” – Be Specific (but gentle): Refer to specific, observable behaviors without diagnosing them. “I’ve noticed you seem very tired and sometimes have trouble concentrating in meetings lately” is better than “It looks like you’re high.” – Maintain Confidentiality and Respect: Assure them that your conversation is confidential (within the bounds of your job role and safety concerns). Treat them with dignity and respect throughout the interaction, regardless of their reaction. – Be Prepared for Denial: It is very common for individuals struggling with addiction to deny the problem, become defensive, or even angry. Do not argue with them. State your observations and concerns calmly, and let them respond. – Listen More Than You Talk: Give them space to share if they are willing. Listen without judgment. Sometimes, just having someone willing to listen can be a powerful catalyst. – Offer Support (Within Boundaries): Let them know you care and are there for them. Be clear about the kind of support you can offer – maybe it’s listening, or helping them find resources, but be careful not to enable their behavior (e.g., don’t cover up their mistakes or lend them money). – Suggest Professional Help: Gently suggest that speaking with a professional might be helpful. This is where you can potentially mention confidential resources like an EAP, if available, or the possibility of seeking external professional help like therapy or treatment. Mentioning that flexible options like telehealth addiction treatment exist might make it seem less daunting and more accessible. What to Avoid: – Accusations or blaming language. – Making ultimatums (unless it’s a formal intervention orchestrated by HR/management). – Trying to diagnose or be their therapist. – Gossiping about the situation with other colleagues. – Enabling behavior by making excuses for them or doing their work. Approaching a colleague is about planting a seed of concern and letting them know they are seen and cared for, and that help is available. It’s their journey to walk, but your compassionate approach might be the encouragement they need to take the first step towards recovery. Highlighting discreet and flexible options like remote drug rehab Orange County services can lower barriers to seeking help.

Offering Meaningful Support to a Colleague

Once you’ve approached your colleague (or even if you haven’t, but want to be supportive in general ways), the next step is to offer appropriate and boundaries-conscious support. Your support can play a significant role in their journey, but it’s vital to understand the limits of your role as a coworker. You can be a source of encouragement and understanding, but you cannot force someone into recovery or be their sole source of support. Ways to support a colleague emotionally and practically (within professional boundaries): – Continue to Be a Friend/Colleague: Don’t ostracize them. Continue to include them in appropriate workplace social interactions. Let them know they are valued as a person, separate from their struggles. – Listen Without Judgment: If they confide in you, listen empathetically without interrupting or judging. Sometimes, simply having someone hear them out can be incredibly validating. – Maintain Confidentiality: If they share something personal with you, keep it confidential unless there is an immediate threat to their safety or the safety of others. – Encourage Healthy Habits: Engage in healthy workplace behaviors yourself and, if appropriate, encourage them (e.g., suggest taking a walk during lunch, eating healthy snacks, taking short breaks). – Be Patient: Recovery is a process, often with ups and downs. Be patient and understanding, while also maintaining professional expectations where necessary (if you are a manager). – Set Healthy Boundaries: Your well-being is also important. Don’t let their struggles consume you, affect your own work performance, or put you in uncomfortable or unsafe situations. It’s okay to say no to requests that cross professional boundaries or enable substance use. The most critical way a coworker can offer support is by encouraging professional help and treatment. You can’t fix addiction, but professionals can. Gently suggest resources such as: – Employee Assistance Programs (EAPs): If your company has an EAP, understand what it offers. EAPs are confidential, work-based programs that offer free assessments, short-term counseling, and referrals to treatment facilities. They are designed to help employees deal with personal problems, including substance abuse, that might be affecting their work performance and well-being. This is a fantastic resource because it’s confidential, often free to the employee, and specifically designed for workplace-related issues. – HR Department: Your Human Resources department can provide information on company policies, EAPs, and health insurance benefits related to mental health and substance abuse treatment. They can also navigate potential accommodations if the colleague decides to seek treatment. – External Professional Resources: Suggest reaching out to a therapist, counselor, or addiction treatment center directly. Providing information about accessible options like Compassion Recovery Center and its telehealth addiction treatment programs can be very helpful. Highlighting that they can verify their insurance online anonymously or contact us for a confidential assessment can lower the intimidation factor of taking the first step. It is essential not to attempt to counsel or treat your colleague yourself. You are not trained for this, and it can be harmful to both of you. Your role is to offer compassionate support and guide them towards qualified professionals who can provide the necessary medical, therapeutic, and psychiatric care. Helping a colleague find information about workplace addiction help resources and emphasizing the discretion and flexibility of remote drug rehab Orange County programs can be a tangible way to help them explore their options. Encourage them to check insurance coverage for treatment as a practical step.

Exploring Effective Treatment Options for Addiction

Once a colleague is ready to consider seeking help, understanding the landscape of addiction treatment options can be incredibly valuable. Treatment is not a one-size-fits-all solution; the most effective approach is personalized to the individual’s needs, the severity of their addiction, co-occurring mental health conditions (dual diagnosis treatment is often necessary), and their life circumstances, including their job. Traditionally, addiction treatment involved inpatient or residential programs, where individuals live at a facility for a period, receiving intensive therapy and support. While highly effective for many, this option requires taking significant time away from work and family, which can be a major barrier for working professionals. Outpatient treatment offers more flexibility. This includes: – Partial Hospitalization Programs (PHP): Also known as day treatment, PHP provides intensive therapy for several hours a day, several days a week. Patients return home or to a sober living environment in the evenings. – Intensive Outpatient Programs (IOP): IOP offers a lower level of intensity than PHP, with fewer hours per week dedicated to treatment. This is often a good option for individuals transitioning from higher levels of care or those with stable living situations who need significant support while maintaining work or family commitments. – Standard Outpatient: This involves weekly therapy sessions, support groups, and potentially medication management. For many working individuals, especially those who need to maintain their job or have significant family responsibilities, traditional in-person outpatient programs can still be challenging to schedule and attend consistently. This is where the benefits of remote IOP and telehealth addiction treatment become incredibly significant. Compassion Recovery Center specializes in providing virtual rehab California, making high-quality treatment accessible from the privacy and convenience of home or another safe space. Our Virtual IOP Program and Partial Hospitalization Program (PHP) are delivered entirely online, offering the same evidence-based therapies as in-person programs but with unparalleled flexibility. The benefits of telehealth addiction treatment include: – Flexibility: Sessions can often be scheduled to accommodate work hours, family needs, and other commitments. This is particularly helpful for maintaining employment during recovery. – Accessibility: Eliminates the need for travel, making it easier for those with transportation issues, geographical constraints (like residents across Orange County), or physical limitations. – Privacy and Discretion: Receiving treatment from home can offer a greater sense of privacy, which is often a significant concern for professionals. – Comfort: Engaging in therapy from a familiar and comfortable environment can help reduce anxiety and make participants more receptive to the process. – Maintaining Routine: Allows individuals to stay connected to their support systems, job, and daily life while getting help, promoting a smoother transition back to full participation after treatment. Compassion Recovery Center offers a range of services through our virtual platform designed to address the complex needs of individuals with addiction: – Virtual IOP Program: Provides structured group therapy, individual counseling, and educational sessions focused on relapse prevention, coping skills, and understanding addiction. This is our core offering for those needing flexible, intensive support. – Partial Hospitalization Program (PHP): A more intensive level of care delivered virtually, suitable for those needing more structure than IOP but not 24/7 residential care. – Outpatient Detox: While not always suitable for severe cases, for individuals needing medically supervised withdrawal support without inpatient care, virtual consultations and monitoring can be part of a comprehensive plan, often coordinated with local medical providers. – Evidence-Based Therapies: Our programs utilize proven therapeutic modalities like online CBT therapy (Cognitive Behavioral Therapy), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and more, delivered via secure video conferencing. – MAT Treatment Online: Medication-Assisted Treatment (MAT) is a highly effective approach for many substance use disorders, particularly opioid and alcohol addiction. We offer virtual access to medical consultations, prescription management, and ongoing support for MAT, combining medication with therapy. – Virtual Couples Counseling Rehab / Family Therapy: Addiction impacts the whole family. We offer virtual therapy sessions that include partners or family members, helping to heal relationships and build a stronger support system at home. – **Dual Diagnosis Treatment:** Many individuals with addiction also struggle with mental health conditions like depression, anxiety, trauma, or bipolar disorder (Mental Health Treatment). Our programs integrate mental health care with addiction treatment, addressing both conditions simultaneously for more effective, long-term recovery. For a colleague struggling with addiction, knowing that options exist that allow them to continue working and living at home can remove a major obstacle to seeking help. Suggesting they explore remote drug rehab Orange County services could be the key. Encourage them to learn more about our Virtual IOP Program or verify their insurance online confidentially to understand their options. Taking the step to contact us for a confidential assessment is a great way to start. Explore treatment options today.

Creating a Supportive Work Environment

While individual coworkers can offer personal support, the workplace culture and policies play a significant role in addressing addiction effectively. A supportive work environment is one where employees feel safe to seek help, where addiction is treated as a health issue, and where recovery is supported. Creating such an environment requires intentional policies and practices from leadership. Key elements of a supportive work environment regarding addiction include: – Clear and Compassionate Policies: Having a clear policy on substance abuse that outlines expectations, consequences, and, importantly, resources for help. The policy should emphasize support for employees seeking treatment, not just punitive measures. It should clarify that seeking help will not automatically lead to termination, especially if performance issues haven’t yet necessitated formal action. – Employee Assistance Programs (EAPs): Promoting awareness and utilization of EAPs. These programs are invaluable confidential resources for employees needing to discuss personal problems, including addiction, and get referrals to professional help. – Confidentiality: Ensuring processes are in place to protect the confidentiality of employees who seek help through EAP or HR. Trust is paramount. – Training for Managers and Supervisors: Providing training on recognizing signs of potential substance abuse, understanding workplace policies, and knowing how to approach employees with concern (focusing on performance issues) and refer them to appropriate resources like EAP or HR. Managers are often the first to notice performance changes but need guidance on how to handle such sensitive situations ethically and effectively. – Promoting a Culture of Openness and Support: Leadership can set the tone by talking about mental health and addiction as health issues, reducing stigma. This can be done through company-wide communications, wellness programs, and visible support for employees in recovery. Creating a culture where seeking help is seen as a sign of strength, not weakness, is essential. – Flexibility and Accommodation: For employees who do seek treatment, particularly outpatient or remote programs, the workplace can be supportive by offering reasonable accommodations, such as flexible scheduling for appointments or a temporary adjustment of duties during the initial phase of recovery. This requires open communication (as much as the employee is willing to share) and understanding from management and HR. Flexible work options, like remote work itself, can inherently support recovery efforts by facilitating access to virtual rehab California programs. A workplace that actively supports employees struggling with addiction benefits in multiple ways: – Employee Well-being: Prioritizes the health and recovery of its people. – Retention: Saves valuable employees who might otherwise be lost due to addiction. – Productivity and Safety: Improves overall performance and safety by addressing issues that impair function. – Morale: Fosters a more compassionate and supportive environment for everyone. While you, as a coworker, might not have the power to change company policy, you can advocate for these principles informally and lead by example through your own compassionate interactions and willingness to guide colleagues towards available resources, including confidential options like telehealth addiction treatment offered by Compassion Recovery Center. Encourage your workplace to learn more about supporting employees seeking workplace addiction help.

Navigating Legal and Ethical Considerations

Supporting a colleague with addiction in the workplace involves navigating various legal and ethical considerations. It’s crucial to understand these aspects to ensure that actions taken are appropriate, protective of the individual’s rights, and compliant with relevant laws and company policies. From a legal standpoint in the United States, addiction can be considered a disability under the Americans with Disabilities Act (ADA). This means that employees with addiction who are seeking or have received treatment are protected from discrimination. Employers are generally required to provide reasonable accommodations to employees with a history of addiction who are in recovery, as long as it doesn’t pose an undue hardship on the business and the employee is able to perform the essential functions of their job. However, the ADA does not protect current illegal drug use. Employees can still be held to the same performance and conduct standards as other employees, and employers can take action based on poor performance or misconduct, even if linked to addiction. The Family and Medical Leave Act (FMLA) may also apply, allowing eligible employees to take unpaid, job-protected leave for medical reasons, including substance abuse treatment. For employers and managers, key legal and ethical points include: – Confidentiality: Information about an employee’s health condition, including addiction, is confidential. Managers and HR must handle this information discreetly and on a need-to-know basis. Discussing an employee’s potential addiction or treatment status with colleagues is a serious ethical and potentially legal violation. – Focus on Performance/Conduct: While you may suspect addiction, formal actions taken by management should generally be based on observable performance issues or violations of conduct policies, rather than the suspected addiction itself. This protects both the employee and the employer. – Offering Resources: Employers have an ethical responsibility to offer resources like EAPs to employees who may be struggling. – Non-Discrimination: Treat employees seeking help for addiction the same way you would treat employees seeking help for any other chronic health condition. As a coworker, your ethical considerations primarily revolve around confidentiality, respect, and boundaries: – Maintain Confidentiality: If your colleague confides in you about their struggles or seeking help, keep that information private. Do not gossip or share it with others, unless there is a clear and present danger to themselves or others. – Respect Autonomy: You can offer support and information about resources, but you cannot force someone to get help. Respect their decisions, even if you disagree with them, while also protecting your own boundaries and well-being. – Avoid Enabling: Ethically, you should avoid behaviors that enable the addiction, such as covering up for their mistakes, lying to supervisors, or providing financial assistance that could facilitate substance purchase. Enabling might feel like helping in the short term, but it hinders long-term recovery. – Know When to Refer: Recognize that you are not a professional counselor or therapist. Your ethical responsibility is to guide them towards professional help when appropriate. – Reporting Obligations (Rare): In certain jobs (e.g., safety-sensitive positions) or situations involving immediate danger, you may have an ethical or even legal obligation to report concerns to a supervisor or HR, especially if performance issues are creating a risk. This is a difficult balance and should ideally be guided by company policy and HR consultation. Navigating these considerations requires sensitivity and a commitment to treating your colleague with dignity while upholding professional standards and ethical principles. Understanding that seeking professional help is a protected activity, and options like remote IOP and telehealth addiction treatment make this more achievable while managing work, is important information to be aware of and potentially share (carefully) if the opportunity arises. For residents in Orange County, California, knowing that remote drug rehab Orange County options are available and compliant with privacy standards can be very reassuring.

Conclusion: Supporting the Journey to Recovery

Supporting a coworker struggling with addiction is a challenging but potentially rewarding experience. It requires empathy, patience, understanding, and a clear understanding of your role and boundaries. Addiction is a complex disease, but recovery is absolutely possible with the right support and professional treatment. We’ve discussed the importance of understanding addiction as a health issue, recognizing the signs in the workplace (while distinguishing them from other issues), approaching your colleague with genuine concern and respect, and offering support by encouraging them to seek professional help. We’ve also highlighted the crucial role of workplace policies and culture in fostering a supportive environment and touched on the legal and ethical considerations involved. A key takeaway is that effective treatment is accessible, even for busy professionals. Flexible, confidential options like telehealth addiction treatment and virtual IOP programs have removed many traditional barriers to seeking help. Compassion Recovery Center is dedicated to providing high-quality, remote care for individuals in Orange County, California, and throughout the state. Our programs, including virtual IOP, dual diagnosis treatment, online CBT therapy, and MAT treatment online, are designed to fit into life, making it possible to pursue recovery without putting your career entirely on hold. If you are a coworker who is concerned about someone, remember that your compassion can make a difference. You can be a lifeline by simply showing you care and pointing them towards resources. If you are the one struggling, please know that you are not alone and that help is available. Reaching out is a sign of strength, and confidential, effective treatment is within reach. Compassion Recovery Center understands the challenges of balancing work and recovery, and our remote programs are specifically designed to support you. Taking action is the crucial next step. For individuals seeking help for themselves or for loved ones supporting someone who needs it, exploring professional treatment options is vital. Compassion Recovery Center is here to help you navigate this process. We encourage you to learn more about our Virtual IOP Program and how our remote drug rehab Orange County services can provide the flexible, confidential support needed for lasting recovery. Don’t wait to get the support you or your colleague deserve. You can verify your insurance online quickly and confidentially to see how our services can be covered. Or, contact us for a confidential assessment today to speak with a compassionate admissions specialist who can answer your questions and guide you through the next steps. Recovery is possible, and your journey towards a healthier life can start your recovery journey today. Get help for substance abuse now.

How can you support someone struggling with addiction?

You can support someone by expressing genuine concern without judgment, listening empathetically if they are willing to share, maintaining confidentiality, and gently encouraging them to seek professional help. Avoid enabling their behavior and set healthy boundaries for yourself. Share information about confidential resources like EAPs or flexible treatment options like telehealth rehab programs.

What is a good question to ask about addiction?

When approaching a colleague you suspect is struggling, it’s best to ask questions framed around concern for their well-being and observations, rather than asking directly about addiction. Good questions or statements focus on observed changes and offer support, such as, “I’ve noticed you seem [tired/stressed/distracted] lately, and I’m concerned about you. Is everything okay?” or “It seems like you might be going through a tough time. I’m here if you want to talk, or I can help you find some resources.”

How would you ethically handle a coworker who has a drug abuse problem and is affecting their work performance?

Ethically, you should focus on the work performance issues rather than diagnosing drug abuse. If you are a peer, express concern about their well-being and gently suggest professional help (like EAP or external treatment). If you are a manager, document performance issues and consult with HR. HR can then approach the employee based on performance and offer resources like the EAP confidentially. Maintain confidentiality regarding any suspicions or discussions about addiction. Avoid enabling poor performance.

How can you help a coworker you suspect of having a substance abuse problem?

You can help by being a supportive presence, expressing your concern privately and non-judgmentally, listening if they are open to talking, and providing information about confidential resources. Suggest contacting an Employee Assistance Program (EAP) or exploring flexible treatment options like virtual rehab programs from centers like Compassion Recovery Center, which allow them to get help while maintaining privacy and work responsibilities. Do not try to diagnose or treat them yourself.

What are the 4 C’s of addiction?

The “4 C’s of addiction” is a simple framework sometimes used to describe key characteristics of addiction: a. Compulsive use: An overwhelming need or drive to use the substance. b. Loss of Control: Difficulty controlling the amount or frequency of substance use, or the inability to stop despite wanting to. c. Craving: Intense urges or desires for the substance. d. Continued use: Using the substance despite harmful Consequences (physical, psychological, social, or professional). This model highlights the core features of the disease that make it difficult to overcome without professional intervention.

Struggling to balance life while needing support? Get expert virtual care and start your recovery journey, anytime, anywhere.

We’re learning more each day.

Researchers and doctors are making exciting progress in understanding mental health and addiction—bringing hope to millions.

Your genes don’t define you.

Genetics can play a part, but they don’t decide your future. Mental health is shaped by many factors, and healing is always possible.

There's no one-size-fits-all.

The right treatment often includes a mix of therapy, medication, and compassionate care—tailored just for you.

Share article

Scroll to Top

Verify Insurance for Free

You could save up to 100% of your treatment using your Insurance.

Anthem BlueCross Logo
BlueCrossBlueShield Logo
cigna
united healthcare

Take Your First Step

Our compassionate team is here to listen and support you on your recovery journey 24/7, and your conversation is always 100% confidential.